Zenprise | Return On Investment.
Return on Investment
Zenprise MobileManager automates the monitoring, troubleshooting and management of the mobile service. Companies using Zenprise can at least double the number of mobile users supported at half the cost. Additionally, proactive detection of problems will allow organizations to improve the overall service levels provided to end users. The table below outlines typical ROI values experienced by some of our customers:
| Metric | Without Zenprise | With Zenprise | Impact |
|---|---|---|---|
| Ratio of Users Supported per BlackBerry Admin | 1500:1 | 6000:1 | 300% Improvement |
| Avg. MTTR (mean time to repair) BlackBerry issues | 60 minutes | 15 minutes | 75% Reduction |
| Yearly BlackBerry Support Calls | 3,600 |
1,750 | 55% Reduction |