Microsoft Dynamics CRM | SaaS
Mobisoft Corporation Hosted Microsoft Dynamics CRM
'Why CRM?'
Customer Relationship Management (CRM) software is critical for any business in any industry. When used properly, CRM software can help businesses acquire and retain customer more efficiently, and build longer-term, more profitable relationships with customers than what otherwise would be possible. CRM software has until recently only been financially viable for the large enterprise, but now through the Software as a Service (SaaS) model, can be effectively utilized by both organizations big and small. The popularity of SaaS-based CRM solutions continues to increase in the SMB market, despite the economy. A recent Mobisoft Corporation study found that 70% of SMBs consider CRM deployments a priority, a third of which are actively seeking solutions for deployment in 2009-10.
'Microsoft Dynamics CRM'
Dynamics CRM is not just a plug-in for Outlook. In addition to its familiar user-interface, it is a powerful CRM solution that enables detail prospect, lead and customer tracking. It facilitates customizable workflow to support the individual business processes of the organizations in which it is deployed.
Microsoft Dynamics CRM workflow automation and analytics let your Sales, Marketing and Service staff easily share information and route tasks to provide a seamless customer experience.
Establish a 360-degree view of customer interactions, sales opportunities and buying patterns to help your sales force cultivate more profitable relationships.
Plan, implement and measure more-effective marketing campaigns by analyzing buyer trends, behaviors and offers that allow your marketing teams to track real time results and optimize Return-on-Investment (ROI).